Contact Us

We’re always happy to hear from you! Our Customer Care team are passionate about pets and their wellbeing, as well as being committed to helping pet owners, whether that’s by giving advice on a certain product or helping to place or chase an order. We have qualified experts in our team who are always delighted to be of assistance if you have a specific query.

Telephone - You can call us on 020 8089 3865. We're available Monday-Thursday from 8am to 5pm, Friday from 8am to 4pm.

Email -  Send an email to and we’ll respond within 1 working day. 

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